Save up to 30% of an agent low added value worktime. Our solution can help you to substitute workforce/workload in a business environment where agents predominantly respond to inbound calls with highly repetitive and clear pattern inquiries.
WebwithMe
Don't navigate blind! Use our screen sharing, co-browsing software! Your Call center agents will be able to see where customers are browsing on your site with the mirroring function thus raising your online services to a premium level.
Support for scripts and questionnaires
Provide call scripts to your call center agents to increase efficiency.
Measure your customers’ satisfaction
Get feedback from your customers and measure their level of satisfaction with your services.