Save up to 30% of an agent low added value worktime. Our solution can help you to substitute workforce/workload in a business environment where agents predominantly respond to inbound calls with highly repetitive and clear pattern inquiries.
Don't navigate blind! Use our screen sharing, co-browsing software! Your Call center agents will be able to see where customers are browsing on your site with the mirroring function thus raising your online services to a premium level.
Provide call scripts to your call center agents to increase efficiency.
Get feedback from your customers and measure their level of satisfaction with your services.